Your data stays yours.

To build systems around your business, we often see sensitive information: sales figures, customer lists, supplier terms, access to your tools. We treat all of it as confidential, from the first call to long after handover.

• Your business data: sales, finance, operations, marketing and customer records.
• Access credentials, API keys and anything that lets us connect to your systems.
• Your plans, pricing, strategy and anything you share in calls or documents.
• The code, dashboards and systems we build for you.

You do not need to share sensitive data on a discovery call. If you would like a formal agreement before sharing anything, ask us and we will put a mutual non-disclosure agreement in place before work begins.

• Access is limited to the team members working on your project, with role-based permissions.
• Data in transit and at rest is encrypted using industry-standard protocols.
• Your data is used only to build and support your system. It is never sold, shared with or shown to anyone else.
• Your data is never used to train AI models for other clients.
• Audit logging and regular security reviews are standard on every system we build.

• You own the code, the infrastructure and the data, and receive full documentation.
• We hand back or revoke any access credentials we no longer need.
• Ask us to remove your data at any time and we will execute and confirm it within 48 hours.
• Our confidentiality obligations continue after the project ends.

The only exception is where disclosure is required by law or by a court or government authority. If that happens, we will tell you first wherever we are legally allowed to.

If you have questions about how we handle your information, email contact@fenxianalytics.com. You can also read our Privacy Policy.